Shipping time: This refers to the time it takes for the item to be shipped from our warehouse to the destination.
US and Canada
Standard secure shipping and insurance takes 2-4 weeks to deliver (if your item is in stock)
Australia and New Zealand
Standard secure shipping and insurance takes 2-4 weeks to deliver (if your item is in stock)
UK and Europe
Standard secure shipping and insurance takes 2-4 weeks to deliver (if your item is in stock)
Other countries
Standard secure shipping and insurance takes 2-5 weeks to deliver (if your item is in stock)
Insured shipping: If the item is lost or damaged during transportation, we will send you a replacement item free of charge as long as we provide sufficient evidence.
Logistics tracking: Tracking number usually takes a few days to a week to update and show the correct tracking information. Please use third-party websites (such as https://17track.net) to track your order.
Change Order Request/Cancel Order: If you need to change/cancel your order, please email support@jianksic.com within 24 hours after placing the order, Change Order Request/Cancel Order: If you need to change/cancel your order, please email within 24 hours after placing the order.
Package Track Abnormality: If your order shipping track is abnormal, please contact our email customer service support@jianksic.com in time, we will assist you in checking the package transportation status.
** Because our warehouses are located in different locations, some products may be shipped separately and arrive at different times. **
Please note that for some countries, shipping time may be longer than expected.
Depending on the volume of orders we receive, your delivery time may be longer than usual. Please rest assured that we are working hard to ship as quickly as possible. We know that it can be frustrating to wait longer than expected for your order, but we don't want to sacrifice product quality. Thank you for your understanding.